Glossary

GDPR and Visitor Data

The General Data Protection Regulation treats visitor records as personal data; hosts are responsible for lawful processing and retention.

Under GDPR, a visitor log stores personal data — at minimum a name and often an email, phone number, and time of arrival. The host (or their organization) is the data controller.

Key obligations: a lawful basis for processing (usually legitimate interest), a stated retention period (commonly 30–90 days for visitor logs), the right of the visitor to request access or deletion, and appropriate security measures for the log itself.

Visitor management tools help by retaining data for a configurable period and providing export/delete endpoints. They do not absolve the host of controller responsibilities.

← Back to the glossary

Try Visitor.Place free

Set up your first visit in under two minutes. No credit card, no hardware, no per-visitor fees.

Get Started Free